Success Stories

From Early Badge Traction to a State-Recognized Skills Program

Northern Michigan University

Turning a credentialing investment into a scalable program that learners can use.

NMU had already done what many institutions do first: invested in a credentialing platform, launched a handful of early badges, and proved the idea could work. But the harder work was activation — making the credentials legible, market-aligned, internally owned, and scalable enough to become a real skills program.

MCM helped supply the missing layer: messaging, market fit, training, and facilitation. Together, that work helped move NMU from scattered early badging activity to a published catalog of 49 credentials across 9 programs, with 230+ distinct skills recognized, 1,000+ badges earned in the flagship Applied Workplace Leadership program, and state-level recognition for NMU’s LER work.

By the Numbers

A robust skills ecosystem, built to scale.

A published program connecting learners, stackable credentials, and the skills employers actually screen for.

49

Verifiable Credentials Published

9

Stackable Credential Pathways

230+*

Industry-aligned Skills Recognized

1,000+

Credentials Earned by Learners

* Skill signals across the catalog

Examples of the durable, cross-industry skills NMU credentials help learners make visible.

Critical thinking Communication Diversity Culture Leadership Collaboration

Featured Program

Applied Workplace Leadership: stackable skills that ladder to a credential.

NMU’s flagship pathway shows the model working at scale. Five stackable course badges build toward a summative Applied Workplace Leadership Certificate — more than 1,000 badges earned and counting, each one signaling skills employers screen for.

Five stackable course badges

LDR 100 Effective Communication in the Workplace badge

LDR 100

Effective Communication in the Workplace

LDR 200 Ethical Leadership in the Workplace badge

LDR 200

Ethical Leadership in the Workplace

LDR 220 Assessment in the Workplace badge

LDR 220

Assessment in the Workplace

LDR 300 Leadership in Diverse Workplaces badge

LDR 300

Leadership in Diverse Workplaces

LDR 400 Systems Thinking in Workplace Leadership badge

LDR 400

Systems Thinking in Workplace Leadership

Summative Credential

Applied Workplace Leadership Certificate badge

Applied Workplace Leadership Certificate

What learners can prove

Each badge carries verified, portable skill signals — communication, ethical leadership, assessment, leading across diverse teams, and systems thinking — that learners can show employers and other recognizers.

Explore the program

What we did together

The work that turned badges into a program.

NMU did not need another platform or another badge. It needed the strategy, positioning, and internal capability to activate the investment it had already made — so the credentials would matter to learners, employers, and the institution.

Messaging

Made the value legible.

Clarified the story of NMU’s credentials so the catalog could be understood as verified skills learners can earn, share, and use — not just badges sitting inside a platform.

Market Fit

Aligned the catalog to real demand.

Focused the program around durable, cross-industry skills employers actually screen for — including communication, critical thinking, leadership, collaboration, diversity, and culture.

Training & Facilitation

Built internal capability.

Helped NMU’s teams move from early experimentation to shared practice, building the confidence and process needed to design, issue, and grow credentials over time.

Scaling

Turned activity into infrastructure.

Supported the move from scattered early badges to a published, repeatable catalog — 49 credentials across 9 programs, with a model NMU can keep extending.

Why it mattered

From a few badges to a recognized program.

The work made skills-based credentialing a durable NMU capability — visible to learners, valuable to employers, owned by the institution, and recognized at the state level.

Recognition

State-level validation for skills learners can take on their lifelong learning journey.

NMU’s skills and learner record work earned two external signals: selection for the inaugural LER Accelerator cohort, followed by a signed letter from the Governor of Michigan.

Office of the Governor of Michigan

“Your work implementing Learning and Employment Records allows students to take full advantage of learning and leadership opportunities, to strengthen their employability outside of the classroom.”
Gretchen Whitmer, Governor of Michigan — letter to Northern Michigan University, June 4, 2026

State-level signal

Michigan noticed the work.

The recognition belongs to NMU. MCM’s role was helping mature and scale the credentialing work so it could become visible, usable, and institutionally durable.

June 4, 2026

Governor’s letter to Northern Michigan University

01

External validation

Inaugural LER Accelerator cohort

NMU was selected for AACRAO’s inaugural LER Accelerator cohort, recognizing its work implementing Learning and Employment Records.

Learn more at AACRAO
02

Public-sector relevance

Employability beyond the classroom

The Governor’s letter framed NMU’s LER work around learning, leadership, and employability — the same outcomes institutions are accountable for making visible.

03

Institutional capability

A program NMU could own

The work moved beyond early badge activity into a published, repeatable skills program that could continue to grow across programs and partners.

Partner Perspective

“[Quote from an NMU stakeholder or Applied Workplace Leadership learner — to be added.]”

[Name, Title, Northern Michigan University]

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This slot is ready for Brad, an NMU stakeholder, or an Applied Workplace Leadership learner quote before publishing.

Deliverable Highlight

A public-facing home for NMU’s skills ecosystem.

Skills Path gave Northern Michigan University a clearer way to present its growing credential catalog — helping learners, employers, and partners understand what each credential represents, how skills connect across programs, and where the experience can lead.

Visit NMU Skills Path
Mockup of Northern Michigan University's Skills Path website

Catalog clarity

Turned a scattered set of badges into a visible, navigable credential experience learners and partners could actually explore.

Skills-forward storytelling

Helped frame credentials around the durable and applied skills they recognize, not just the badge image or title alone.

Institutional credibility

Presented NMU’s work as a real skills program with structure, coherence, and public value — not a disconnected pilot.

Reusable growth model

Created a stronger foundation for future pathways by giving NMU a repeatable way to showcase new credentials as the catalog expands.

Ready to Build What Comes Next?

Move from badge pilots to credentialing infrastructure.

Micro-credential Multiverse helps colleges, systems, and workforce partners design skills-based credentials that are rigorous, scalable, portable, and connected to real opportunity.

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