Success Stories
From Fragmentation to Statewide Infrastructure Change in Georgia
Technical College System of Georgia
A statewide credentialing strategy built for scale.
TCSG needed more than a badge rollout. It needed a shared approach for recognizing skills across credit and non-credit programs, connecting technical education to employer needs, and helping learners communicate what they know and can do.
MCM helped support the strategy, structures, and implementation practices required to scale that work across 22 colleges.
By the Numbers
Credentialing at statewide scale.
A systemwide effort connecting colleges, pathways, credentials, and learner achievement across Georgia.
Issuing colleges
Learning pathways
Digital badges
Issued awards
Grant-Funded Implementation
From grant funding to a scalable badge ecosystem.
The SCC Grant created the opportunity. MCM helped support the implementation work required to turn that opportunity into a functioning statewide credentialing ecosystem with real badges, shared structures, and scalable program support.
The examples below show how TCSG badges connected achievement types, earning criteria, skills, course or certification context, and verification into credentials learners could actually use.
Course Badge
ALHS 1090 Medical Terminology
Recognizes foundational medical terminology knowledge for allied health sciences.
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Credit-Bearing Course
ENGL 1101 Composition and Rhetoric
Recognizes writing, revision, research, and communication skills in a 3-credit course.
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Non-Credit Certification
Forklift Safety
Recognizes safety knowledge and hands-on performance for powered industrial truck operation.
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What we built together
The operating model behind statewide credentialing.
TCSG did not need a one-time badge rollout. It needed the strategy, structures, and implementation support required to help colleges issue high-quality, skills-based credentials at scale.
Credential Strategy
Clarified how digital credentials could support credit and non-credit learning, workforce pathways, and learner mobility.
Pathway Architecture
Organized individual credentials into meaningful learning pathways connected to skills, programs, and career opportunities.
Quality and Assessment Guidance
Set clearer expectations for what credentials recognize, how learning is assessed, and why each award should carry value.
Systemwide Implementation Support
Provided guidance, documentation, training, and technical assistance so colleges could participate in a shared strategy while maintaining local flexibility.
From isolated pilots to credentialing infrastructure.
The work helped make skills-based credentialing part of a broader system for recognizing learning, connecting programs to workforce needs, and communicating learner achievement at scale.
Deliverable Highlight
A practical source of truth for statewide implementation.
The Digital Badging and Learning Pathway Procedure Manual helped translate strategy into repeatable guidance colleges could use to design, issue, and maintain high-quality micro-credentials.
Issuer strategy
Aligned credential activity across the system around a coherent, scalable approach to micro-credentialing.
Quality guidance
Clarified what should be recognized, how rigor should be maintained, and why each credential should carry value.
Credit and non-credit frameworks
Created structure for recognizing different types of learning while supporting consistency across programs and colleges.
Pathway architecture and governance
Established shared definitions, design logic, and governance support for long-term quality and continuous improvement.
Learner Perspective
Credentialing connected to real career mobility.
Savannah Technical College’s partnership with the Heroes Make America program at Fort Stewart helped service members transition into civilian manufacturing and logistics careers.
“Manufacturing is a crucial industry... it has incredible opportunities at all skill levels. You still deal with people; you still deal with some type of chain of command. You have goals for the day, week, and quarter. In the military, we talk about missions, and that's still what we do here.”Fernando Gonzalez, recent Heroes Make America graduate
Independent Evaluation
Georgia Policy Labs, Final Evaluation of the TCSG SCC Micro-Credentialing Project
“The SCC Micro-Credentialing project achieved remarkable success in accomplishing a host of profound systems changes.”Read the independent evaluation
Ready to Build What Comes Next?
Move from badge pilots to credentialing infrastructure.
Micro-credential Multiverse helps colleges, systems, and workforce partners design skills-based credentials that are rigorous, scalable, portable, and connected to real opportunity.
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