Success Stories
Sumo Logic
Sumo Logic, a modern SaaS log analytics platform, partnered with Micro-credential Multiverse (MCM) to reimagine their approach to internal professional development and continuous upskilling. The goal was to create a culture of continuous learning and development, providing employees with personalized and flexible learning opportunities that align with their professional growth goals and Sumo Logic's strategic priorities.
Client Objective
To create a comprehensive professional development and continuous upskilling strategy for Sumo Logic that empowers employees to take ownership of their learning journeys. By aligning training programs with Sumo Logic's strategic priorities, the initiative aimed to foster a culture of continuous learning and development, enhance employee skills, and drive organizational success.
Key Challenges and Goals
Sumo Logic faced several key challenges that required a strategic approach:
Empower Employees
Encourage employees to take ownership of their learning and development journey by providing personalized learning opportunities.
Continuous Learning and Development
Foster a culture that supports continuous learning and development, contributing to individual growth and overall organizational success.
Strategic Alignment
Align Sumo Logic’s offerings with strategic priorities to ensure employees acquire the skills and competencies needed to achieve company goals.
Our Solution
MCM implemented a comprehensive solution to meet these unique business challenges:
Create a Source of Truth
Developed strategic documentation articulating a long-term vision, goals, objectives, guiding principles, questions, and success metrics.Interviews and a light Professional Development System Audit
Collected qualitative and quantitative information to evaluate the effectiveness of the current state and create intentional interventions. This process included individual and group interviews with members of the team. These interviews were later used to formulate the action plan, instructional model, pedagogical approach, and overall program architecture. (ask us how we used AI to supercharge this process!)Action Plan + Curriculum Review
Established a curriculum review process to identify specific areas of effectiveness in the current program state and codify the process into a replicable template for future curriculum review processes.
Deliverable Highlight 1
Strategic Plan
Sumo Logic’s customized strategic plan included several key components to ensure ongoing success:
Key Performance Indicators
Defined to measure progress and outcomes.Ongoing Professional Development (PD) Approach
Developed approaches for onboarding and ongoing PD, including goal-based modules and skills-based outcomes.Outcomes and Continuous Improvement
Established continuous improvement processes and a regular curriculum review procedure and cadence to ensure the program remains effective and relevant.And much more!
Deliverable Highlight 2
Action Plan
The action plan encompassed a variety of components to support Sumo Logic's goals:
Onboarding PD (First 30)
Comprehensive onboarding PD approach for new hires aligned with needs surfaced through the interviewing process.Ongoing PD (30+)
Continuous professional development modules for employees beyond their first 30 days, capitalizing on the need for deep cross-functional expertise and collaboration.Goal-based Modules
Learning modules focused on achieving specific, organizationally aligned goals.Skills-based Outcomes
Evidence-producing, competency-based modules that are designed to develop and assess specific skills.Instructional Strategies
Strategies to ensure rigorous assessment, effective learning, and continuous improvement.And much more!
Next Steps
The implementation of the strategic plan and action components has yielded significant results for Sumo Logic:
Sumo Logic has successfully catalyzed a culture of continuous learning and development.
Employees have been empowered to take ownership of their learning journeys, aligning their professional growth with the company's strategic priorities.
The strategic alignment has ensured that employees possess the skills and competencies needed to achieve the company's goals.
The success story of Sumo Logic exemplifies how a strategic approach to micro-credentialing and skills-based professional development can transform an organization's learning culture. By leveraging MCM's expertise, Sumo Logic has developed a sustainable model for continuous learning and upskilling, ensuring both individual and organizational growth.
